Photo Session Questions
wHY IS THE DATE AND TIME i'M LOOKING FOR NOT SHOWING UP FOR ME TO RESERVE?
That date and time are either not available for booking (please see availability calendar), or all of the available slots for that appointment type have been taken. For instance, there may be no half-day slots left, but there are still full-day or hourly openings.
How do I cancel or reschedule my session?
SAVE THE CONFIRMATION EMAIL that we send you! All you have to do is click the button in the email to cancel or reschedule your session.
The amount I’m being charged is different than the price listed. Which is correct?
The amount you are charged is the deposit. The balance is due at least 2 weeks prior to the session.
I only need 1/2 hour, or I only need 1 1/2 hours.
Sessions may be scheduled in full hour increments only
What time does my Full-Day session end?
It depends. When you book a session, it will tell you the ending time for that date. Daylight Saving Time ends on November 6th, 2022 and sunset will come 1 hour earlier. Session end times are set to end just after sunset.
What is considered to be a "large prop"?
Any prop is allowed if you can carry it 1/4 - 1/2 mile or fit it on a wagon to pull.
No vehicles will be allowed in the tree field to protect the safety of families walking out for their photo sessions. Any photographer driving past the parking lot towards the trees to drop off props will be banned from further photo sessions.
On busy weekend days, weather permitting, there will be a tractor with hay wagon to transport photographers and clients to the field, but you should not plan to use it for hauling large props. It is there to carry people.
How can I reserve a time?
Go to the Photo Session page on our website . Read the info on the page. There is a booking form on the page. You can select the session type you’re interested in, and it will walk you through the booking process.
Can my clients bring their dog?
Leashed dogs are welcome at the farm. Family must bring plastic bags and dispose of any dog poop. Cats are frightened by the tractor, by dogs, and by lots of people, and they will escape from their owners. So, for their protection, we ask that families not bring cats.
What things are there to do at the farm when we come out for photos?
On photo session days, the farm is not open for business, and there are no activities provided.
Can we do our photo session when we are at the farm to get our tree?
No, photo sessions are separate from tree sales. You of course may take your own photos while you're at the farm getting a tree, but you must have a reservation to bring a photographer (amateur or professional) with you to do a family photo shoot.
Photo shoots are not permitted on busy tree sales days.
How will my clients find me in the tree field?
The best way is to drop a pin after you have chosen your session location. On Google Maps find the glowing blue dot that indicates where you are. Press and hold the dot for a couple of seconds. When you release, you'll see the words "Dropped Pin" at the bottom of the screen. Touch the words "Dropped Pin". Then click "Share". You can share by text to your client's phone number.
Is there another way for my clients to find me?
Notify the gate attendant of your location. She will put a sticker on a large map of the farm and show that to your clients. However, Holiday Acres staff is not responsible for helping your clients find you. That’s up to you. We strongly recommend bringing an assistant to meet your clients at the gate and bring them to you.
May I use confetti?
No, because it will be impossible to pick it up.
May I use canned snow on the trees?
Yes, you may!
May I cut down a baby tree to use in my photos?
All trees up to 5' tall are $58 + tax, baby trees included. Please arrange in advance to pay for any tree that you wish to cut down. Small fake trees look great in photos - we won’t tell!
What if it rains?
If it’s raining, you may cancel or reschedule your session anytime up until 1 minute prior to the beginning of your session, and you will receive a full refund. HOWEVER, you will not receive a refund if other phototographers are able to conduct sessions during that time.
How do I cancel or reschedule my session?
SAVE THE CONFIRMATION EMAIL that we send you! All you have to do is click the button in the email to cancel or reschedule your session.
What if I schedule a session and my client no shows?
We strongly recommend that you collect a non-refundable deposit from your clients when they book a session. This protects you by covering the time you have purchased.